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PRIVACY POLICY

Updated Nov 3, 2024

This privacy policy is designed to help you understand how your ‘Personally Identifiable Information’ (PII) is collected, used, and protected in accordance with applicable privacy laws. PII, as described in U.S. and international privacy laws, refers to information that can identify, contact, or locate an individual, either on its own or when combined with other data. Please read this policy carefully to understand our practices.

What Information Do We Collect?

We collect the following types of information when you visit our website, register, or interact with our services:

  • Name, email address, phone number, and mailing address.
  • Information related to orders, surveys, or other interactions with our site.
  • Technical data, such as IP addresses, browser type, and device details (via cookies).

When Do We Collect Information?

We collect information when you:

  • Register on our site or place an order.
  • Subscribe to our newsletter.
  • Respond to surveys or fill out forms.
  • Interact with site features such as live chat or customer support.

How Do We Use Your Information?

Your information may be used for:

  • Personalizing your experience and improving our offerings.
  • Responding to customer service requests and inquiries.
  • Administering promotions, surveys, and site features.
  • Sending updates about orders, products, or services.
  • Following up after interactions (live chat, email, or phone).

How Do We Protect Your Information?

We implement a variety of security measures to protect your personal data, including:

  • Secure networks accessible only by authorized personnel.
  • SSL encryption for sensitive information.
  • Regular malware scanning and secure transaction processing via external PCI-compliant gateways.
  • No storage of credit card details on our servers.

Do We Use Cookies?

Yes. Cookies are used to:

  • Remember and process items in your shopping cart.
  • Understand user preferences to improve site functionality.
  • Collect aggregated data for analytics to enhance user experience.

Types of cookies we use:

  • Essential Cookies: For secure access to services.
  • Analytics Cookies: To track traffic and site interactions (anonymous).
  • Social Media Cookies: For sharing content via platforms like Facebook and Twitter.

Managing Cookies: You can modify cookie settings in your browser. Note that disabling cookies may limit some site functionalities. For browser-specific instructions, refer to Chrome, Firefox, and Safari.

Third-Party Disclosure

We do not sell, trade, or transfer your PII to outside parties. However, we may share data with trusted third-party services for analytics and functionality (e.g., Google Analytics).

Third-Party Links

We do not include or offer third-party products or services on our site. Any links provided are for user convenience and subject to their respective privacy policies.

Google Services

We use:

  • Google Analytics: For anonymous tracking of site interactions.
  • Google reCAPTCHA: To prevent bots and secure forms. Learn more.

You can manage your data with Google through Google Ad Settings.

International Compliance (GDPR)

For users in the EU, we comply with the General Data Protection Regulation (GDPR):

  • Data Rights: You can access, correct, or delete your data.
  • Legal Basis: We process your data with your consent or to fulfill a contractual obligation.
  • Retention: Your data is stored only as long as necessary for the purposes outlined above.

To exercise your rights, contact us at support@awakenedacademy.com.

California Online Privacy Protection Act (CalOPPA)

As per CalOPPA, we agree to:

  • Allow anonymous site visits.
  • Provide a conspicuous link to this privacy policy on our homepage.
  • Notify users of policy changes via email or site updates.

Children’s Online Privacy Protection Act (COPPA)

We do not market to or collect information from children under the age of 13.

Fair Information Practices

In the event of a data breach, we will notify affected users via:

  • Email within 1 business day.
  • On-site notification within 1 business day.

CAN-SPAM Act

To comply with CAN-SPAM:

  • We include our physical address in all communications.
  • We honor unsubscribe requests promptly.
  • We monitor email marketing practices for compliance.

Opt-Out Options

You can:

Contacting Us

If you have questions about this privacy policy, contact us at:

Liberated Life, LLC
PO BOX 441, Sedona, Arizona, 86336
Phone: 1-808-215-7992
Email: support@awakenedacademy.com